16 / 05 / 2024
Maldita.es has analyzed 165 promoted posts on X that use the image of Spanish celebrities like Lola Índigo or Martiño Rivas without their consent. These promoted posts go against Spanish Law and X could be breaching its obligations under the Digital Services Act (DSA). Each fraudulent ad reached 368,000 users on average and were seen at least 76 million times overall.
In recent months, X (formerly Twitter) has been flooded with ads using the image of public figures and media outlets. These redirect to web pages that offer false investments in cryptocurrencies where they steal personal data from users or encourage them to make a “first investment” that is never recovered. Maldita.es has collected examples of this type of promoted post, registering a total of 165 in less than three months. After analyzing them, we have been able to obtain the following results:
The scam consists of three steps: promoted posts with images of well-known celebrities that catch the users’ attention, websites that impersonate media outlets with false interviews that provide credibility, and entities that offer false investments to obtain users’ personal data or money.
By consulting experts, we have been able to examine the different regulations that could qualify these publications as illegal content.
Firstly, these ads could be violating Spanish regulations because:
Additionally, advertisers must comply with X’s policies to use their promotion service. On numerous occasions, these publications appear to violate the platform’s internal policies. For example, policies prohibit “unacceptable” business practices, misleading and deceptive advertising, or posts that seek to obtain unfair advantage.
Not only are regulations applicable to those who publish fraudulent ads, but also to X as the online platform hosting them. The European Union’s Digital Services Act (DSA) establishes that the social network has the responsibility and duty to remove the illicit content it hosts if it becomes aware of it.
Exploitation of X’s advertising system to promote illegal content may constitute a systemic risk under the DSA. If so, this same regulation obliges the platform to take specific measures to end this problem. As of today, X is not responding effectively, since this type of post continues to be spread widely through X Ads in Spain and other countries. Meanwhile, X obtains economic benefit through the payment of X Premium and the investment in the promotion of fraudulent tweets.
Among the recommendations included in the report, it is mentioned that X should increase its investment in content moderation teams with adequate knowledge of languages and local contexts and improve detection processes to prevent ads against its policies from being approved and starting to circulate.
Additionally, the platform’s ad repository should expand the information it offers. It currently has “deficiencies”, as pointed out by the European Commission with the opening of a formal procedure against X under the DSA.
Authorities should also ensure that current laws are complied with, through the collaboration of experts and civil society organizations that can carry out independent investigations.
You can read the full report through this link.
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